Once you step in to Gems Arts Jewellery and use our service, you become our family member and we take care of each other through thick and thin. We ensure to provide every kind of maintenance service warranted despite any timelines of our products. Tip top condition of your assets are our highest priorities.
If you are not satisfied with your purchase, you are always welcome to either return it or exchange it. Within 15 days’ invoice period, products can be exchanged to the exact value of the invoice. For exchanges after 15 days, our guaranteed buyback policy will apply.
Each of our diamonds at Gems Arts Jewellery are 100% conflict-free. We follow the incontestable and stringent ethics to work for the peace of our mind and for our customers’ as well. We have very high regards for our customers’ satisfaction and prestige while wearing one of our products.
Foundation of Gems Arts Jewellery entirely depends on our customer’s trust. Providing loyal and exceptional service and authentic products for decades aided us to forge it as our trademark. Detailed price breakup which includes, weights of gold, stone, and net weight along with stone charge and making charge for every piece of jewellery is indicated in our invoices. Complete transparency is practiced while conducting every aspect of our business to win the trust of our invaluable customers is our every day goal.
Taking care of customers’ interest is the tradition at Gems Arts Jewellery. Purity of hallmarked gold used in our jewelleries ensures the value retention or increment of your assets in the future. Gaining trusts of our valuable clients are our number one objective. The continual growth and longevity of our dominant existence in the market is due to this single factor and which is, providing genuine products and sincere customer service from day one.
With time, our taste for the certain products’ designs and fashions change due to the desire to own different than what we had. Such evolution is fueled by societal interactions as well. Please feel free to visit us! Our buyback assurance program will make sure that you receive the optimum value for gold and diamond that you bought from Gems Arts Jewellery, hassle-free.
